The protection of your privacy when processing personal data is very important to us. This privacy statement describes how the personal information we collect is handled during your visit to websites. We cannot offer any guarantee for external websites linked from website. This website uses Google Analytics.*


All personal data you provide to is handled in accordance with the Global Data Protection Act and protected from unauthorized access through appropriate measures.

We collect personal data in the following ways:

When you make a reservation or booking through a website

When you contact our customer service team (by email, post, fax or phone)

When you register with us, subscribe to our catalogue, participate in a competition or survey, provide feedback to us or register as part of a sales campaign

When you subscribe to and use our electronic newsletter

We store the information you provided in order to process your requests, to transact your reservations and bookings, to offer customized services, for management purposes, for internal analysis, to carry out opinion surveys and to provide you with interesting information.

In addition to the explicitly entered data, information is also automatically collected from log files (e.g. IP address, the browser in use, date, etc.). This data is not linked to your personal information. We use this information exclusively to generate anonymous statistics on the use of our internet presence.


If services from third parties must be rendered in order to fulfill your bookings or other requests, we will forward your data to the service provider in question. This is authorized automatically by entering your data. This may involve a data transfer to a foreign country.

By entering your personal data, you also authorize us to disclose the data to third parties and professional consultants who are working on our behalf and are party to the privacy statement.

Your personal data will not be sold to third parties. We take all necessary steps to ensure that your data is handled confidentially and in accordance with the privacy statement.


You may receive newsletters upon providing consent. You may opt out of further newsletters at any time.

Please note: by reading our newsletters, we automatically receive information on how our newsletters are used and which information finds particular interest.


The internet is fundamentally an open worldwide network. To ensure the security of the information you provide through our booking systems, we use “Secure Socket Layer” (SSL) technology. This means that your personal data and credit card information is transferred over the internet with encryption.

Please note that the transfer of emails is generally unencrypted and involves risks, which may include the data being intercepted and viewed by third parties.


We use cookies in certain cases. A cookie is a small text file stored on your hard drive by our website, and is used to support you while making bookings.

You have the choice to configure your browser in such a way that it informs you when you receive a cookie, or to automatically refuse all cookies. However, refusing cookies may mean that certain services or bookings are no longer possible.


This privacy statement may be updated at any time. For this reason, we recommend that you regularly read this privacy statement anew to ensure that you are familiar with any changes.

Last update: August 2016


* This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.